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Storm Preparation Customer Notification: Hurricane Hilary

The health and safety of our customers, employees, and the communities we serve is our top priority, which is why SDG&E has undertaken extensive preparations ahead of Hurricane Hilary arriving in our region this weekend.

Widespread heavy rain and gusty winds have the potential to cause a significant number of prolonged power outages. In anticipation of these severe weather impacts, we have increased the number of crews and pre-staged equipment to respond to outages as quickly and safely as possible.

If you see a downed powerline, assume it is energized, stay away and call 911 to report it immediately.

To be as prepared as possible, SDG&E is also working in close collaboration and communication with public safety partners and local and state agencies.

This is also an important reminder for everyone to be prepared.

Here’s what you can do to be ready and stay safe:
• Have an emergency plan and talk with your household and loved ones about what you will do in the event of an unplanned outage.
• Have an emergency kit with important supplies, including non-perishable foods, water, a hand-crank or battery-operated radio, flashlight, and batteries.
• Stay informed. Make sure your contact information is current in MyAccount and download the County of San Diego’s SD Emergency app.
• Secure loose items that have the potential to be picked up by winds, fly into powerlines and cause an outage, like patio furniture, umbrellas, tarps and garbage bins.
• Charge your mobile devices in advance.
• If you experience an outage, visit for information about the cause, estimated restoration time and more.
• If you rely on electrically operated medical equipment for your health and safety, make sure you have made backup power arrangements in case of an unplanned outage.
• If you see a downed powerline, always assume it is energized, stay away and do not touch it or any other electrical equipment nearby. Call 911 or SDG&E at 1-800-411-7343 to report it.
• If you see crews working in your area, please be sure to slow down and give them space to work as safely and quickly as possible.
• If you have a backup generator, please do a safety check and make sure you have enough fuel to last several days.
• If you smell gas or suspect a gas leak, leave the area. From a safe location, call 911 or call us at 1-800-611-7343.

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